Riser/recliner chairs

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Deliveries

Deliveries

Call  -  0800 0194 007

Mon - Fri 9am - 5pm

Delivery is FREE and generally between 14 and 21 days from ordering - if your bed is a special size it probably will take the 21 days but is still free. Your bed is set up for you by our trained engineers and you are given a full explanation / demonstration on how the product works. We do not leave it flat packed for you to set up like most of our competitors and with unrealistic money back guarantees where you have to keep the packaging for up to 60 days.

THERE IS NO LONGER A CHARGE TO PICK UP THE BED IF YOU ARE DIS-SATISFIED. 

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NOTE: Your statutory rights are not affected in any way

*Laybrooks 7 day money back guarantee is that you can use the bed for seven days without worrying about packaging or sending the bed back yourselves. If in the unlikely event you do need to send the bed back we will collect it from you free of charge and a full refund given excluding card charges (normally 2%).

You can exchange your mattress free of charge for a firmer or softer feel within the 7 day period or you can upgrade your mattress at the standard charge for upgrades.

If you would like to return or exchange your products please contact Customer Services on 01869 255400, Monday-Friday 9am – 5pm for a Return Number.

All refunds will be processed within 21 days after receipt of goods to our delivery warehouse.

The money-back guarantee applies to all our standard adjustable bed range*. You must let us know within the 7 day period in writing / email or post your letter to

Laybrook
Units 4 & 5, Arena 14
Bicester Distribution Park
Charbridge Way,
Bicester
Oxfordshire
OX26 4ST

We must receive the cancellation letter within the seven-day period (from date of delivery).

The bed must not be damaged or soiled in any way as this will invalidate the money-back guarantee.

* except credit card charges (this is only if you have paid by credit card) of 2%.

* excludes special orders (including beds with cot-sides as fitting process requires drilling/screwing onto the bed surround).

* 7-day money back guarantee only applies in UK

* As products sometimes change, pictures may not reflect the exact specification and are subject to change without notification.

* if purchasing a mattress or SPECIAL ORDER, you are eligible for a mattress exchange within 7 days of delivery but no refunds are given once the mattress has been unpacked and used.

*deliveries by outside courier companies eg TNT are not guaranteed by us, if cancellation occurs because of non delivery by them, a restocking / packing fee of £195 will be charged on all chairs / beds.

* I have ordered a 3ft bed and when it has been delivered you realise you need a 4ft bed, this is the only time we will charge to collect, dismantle and repackage the bed.
It is crucial you measure the size of the bed before ordering as a charge of £175 will be made to collect, dismantle and / or reassemble a new bed this must be done within the 7 days.

Registered office:
Faveo House, 2 Somerville Court, Banbury Business Park, Aynho Road, Banbury, Oxfordshire, OX17 3NS.

Company Registration No. 06685361
VAT Reg : 970178506